Microsoft Outlook Training Course

Students gain skills to proficient or advanced level in MS Outlook.

Course Format

A two unit course in one of Outlook 2013 or 2016. You can opt to take Beginner and Proficient or Proficient and Advanced Level. If you would like all three levels this is available at a supplement of €50.

Training is interactive online with a virtual tutor who instructs you, gives you practical exercises and corrects your mistakes. It is like having a personal IT tutor.

Course Content

Beginner Level

  • Introduction to the email application and managing emails
  • E-mail working environment
  • Formatting characters
  • Use an address book
  • Managing messages and attachments
  • Get to know the calendar and beginning diary management in outlook
  • Reminders window, contacts, tasks, notes and categories
  • Tips and trick to get more efficient in Outlook
  • Find a message in your mail folder, set up automatic replies, create and store signatures to add to your messages
  • Add your appointments and meetings to it and define how and when you want to be reminded of them
  • Do more with messages, groups contacts, managing  tasks and notes
  • Customising your outlook

Proficient Level

  • Learn how to manage the messages you have received: class them, sort them, filter them and create search folders
  • Use rules to manage your messages automatically
  • Learn about message options
  • Create templates (forms)
  • Organise meetings and publish calendars
  • Advanced commands for advanced users

Advanced Level

  • Archive older messages
  • Optimise folder size
  • Export folders and import them
  • Manage data files
  • Managing rules and dealing with spam
  • Sharing folders, grouping and sharing calendars

Dates and Duration

The course is online and has a set duration of 3 months. You can extend this if you are able to complete for a small extension fee of €25.

Training can commence at anytime.

Course Requirements

The Course can start from beginner level, so there are no special entry requirements.


  • Training written by senior Microsoft trainers from a Microsoft Certified Academy
  • Interactive training system, where you can be instructed and corrected by your personal virtual tutor
  • Numerous practical exercises to assist you in building real skills
  • CPD accredited certificate to build your CV with a qualification
  • Flexibility to train
  • You keep access to training for one year, to enable you to refer back to training material


CPD Standards Certificate in MS Outlook.

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